solution
The solution involved a comprehensive redesign of the IKEA emailer UX/UI:
- Personalized Subject Lines & Content: Personalized subject lines and email content based on purchase history, browsing behavior, or loyalty program status.
- Data-Driven Product Recommendations: Emails showcase curated furniture and homeware selections relevant to each user's past interactions with IKEA.
- Mobile-Responsive Design: Responsive email design ensures a seamless user experience across desktops, tablets, and smartphones.